Hardware/Software Ordering Process
Refer to our hardware pricing page to choose the items you'd like to order.Call our Technical Support Center at ext. 5240, for Rochester users 800.657.3870, or email email@example.com with your request.
Once the request has been received we will review it to determine compatibility with currently supported hardware and software systems. Note: We will process your request within 2 business days. We will contact you to verify your order, or to gather more information to process your request.
Once the purchase has been approved, Laurie Hostettler will type the 1400 form and attach it to an email message to the requester with the following instructions – “print it off, add signatures & cost center, make a copy for your file, and send original signed 1400 form to Laurie in Somsen 207 for processing."
When the 1400 Form is signed, it should be returned to Laurie Hostettler in ITS (Somsen 207) to place the order. NOTE: Orders can take up to 2 weeks to receive from the vendor. If after 2 weeks you have not heard anything, feel free to contact the Technical Support (457-5240) for the status of your order.
When the Technical Support Center receives the hardware/software, you will be contacted and an installation appointment will be made.