Leadership Development and Process Improvement

Books:

1.      Six Sigma: Beyond the Factory Floor – Deployment Strategies for Financial Services, Healthcare, and the Rest of the Real Economy, Pearson, 2005

2.      Leading Six Sigma: A Step-by-Step Guide Based on Experience with GE and Other Six Sigma Companies, Snee and Hoerl

3.      Implementing Six Sigma, Breyfogle, Wiley, 2003

4.      Managing Six Sigma, Breyfogle, Cupello, and Meadows, Wiley, 2001

5.      The Six Sigma Book for Healthcare, Barry, Murcko, and Brubaker, Health Administration Press, 2002.

6.     Benchmarking In Hospitals: More Than a Scorecard by Victor E. Sower, professor of management, Sam Houston State University, Huntsville, TX, Quality Progress, August, 2007 http://www.asq.org/quality-progress/2007/08/continuous-improvement/benchmarking-in-hospitals-more-than-a-scorecard.pdf

7.     Lean Six Sigma - Deployment: Start Off on the Right Foot by Robin Gates, management consultant, Middleton, WI, Quality     Progress, August, 2007 http://www.asq.org/quality-progress/2007/08/lean/deployment-start-off-on-the-right-foot.pdf

Journals / Magazines:

1.      American Society for Quality – Six Sigma Forum, and Six Sigma Forum Magazine

2.   Lean Six Sigmasuccess stories in Healthcare from North Carolina. http://triad.bizjournals.com/triad/stories/2007/07/09/focus1.html?b=1183953600%5e1486758&WT.mc_id=EM+1982&WT.dcsvid=1929970452.

Web links:

a.  Baldrige National Quality Program – Healthcare Criteria
http://www.baldrige.nist.gov/HealthCare_Criteria.htm

b.  Improvement stories from the Institute for Healthcare Improvement (IHI) :
http://www.ihi.org/IHI/Results/ImprovementStories/

c. Six Best Practice protocols, “saving 100,000 lives campaign” (now, saving 5 million lives) … Search for
“Best-practice protocols: Every second counts”

d.  Hader R. Best-practice protocols: Every second counts. Nursing Management. Jun 2005;36(6):28-33.at http://www.nursingcenter.com/library/index.asp

e.  iSixSigma’s website- http://healthcare.isixsigma.com/

f. Marshfield Clinic projects summarized in “Quality Pros Break through the Healthcare Barrier, Quality Progress, November, 2005, pp. 30-35, American Society for Quality - http://www.asq.org/data/subscriptions/qp/2005/1105/qp1105vnuk.pdf

g.  “Alignment of Baldrige with Six Sigma, Lean Thinking, and Balanced Scorecard” by Paul Grizzell and Mark Blazey from Insights to Performance Excellence 2007: An Inside Look at the 2007 Baldrige Award Criteria  at
http://webpages.charter.net/statorgsvs/Papers/Alignment%20of%20Baldrige-Six%20Sigma-Lean-Bal%20Scorecard.pdf

Last Modified: Thursday, October 04, 2007 8:44 by Kathryn Pikop