Since 2008, Dr. Dingfelder has been responsible for the overall direction and leadership for the WSU Outreach & Continuing Education Department.  Passionate about providing educational opportunities for adult learners and working professionals, she finds her job wonderful, because, in her own words, “I get to work with a great group of dedicated people”.

Prior to joining the WSU community in 2008, Dr. Dingfelder was the Director of Custom Training and College Advancement at Minnesota State College-Southeast Technical. She has spent most of her career in higher education with experience in adult education, workforce development, business and industry outreach, marketing, public relations, grant writing, alumni affairs, and advancement, and student affairs.

Dr. Dingfelder earned her Doctorate of Education from the University of Minnesota in 2007. Her doctoral studies were focused in the area of Higher Education Policy and Administration with an emphasis in organizational leadership. A patron of the theatre and the performing arts, Diane also enjoys nature and the outdoors.

Heather Dieterman | Program Development Coordinator | hdieterman@winona.edu507.457.5865 (Winona) | 507.535.3999 (Rochester)

Heather Dieterman

Heather supports a variety of adult learner programs and initiatives at WSU. One of her primary responsibilities is providing support to the Healthcare Leadership & Administration (HLA) Bachelor of Applied Science completion degree program. She works with potential and current students, as well as the program director, OCED executive director and HLA faculty to grow and enhance this young program. She is involved in HLA recruitment, advising, development and evaluation efforts and she also serves as a liaison between Winona State and other stakeholders across MnSCU with an interest in HLA.

In addition to supporting HLA, Heather does some advising for Individualized Studies and the Adult Entry Program. She helps coordinate marketing efforts and events, including the professional development workshop series and community outreach events, on the WSU-Rochester campus. She has been a part of the OCED team since 2012 and enjoys being a contributor to innovative initiatives that respond to needs, create solutions and encourage a quest for knowledge and life-long learning.

Heather earned a bachelor of arts in mass communications from Minnesota State University, Mankato and a master of science in educational leadership from Winona State.


Arlette Gensmer | Business Outreach Coordinator | | 
507.457.5088 (Winona campus) | 507.281.7788 (Rochester campus)

In March 2015, Arlette joined the Outreach and Continuing Training Department (OCED) team as the Business Outreach Coordinator for the Winona and Rochester campuses. Arlette is responsible for developing new programs and managing existing projects. She works with both internal and external partnerships that includes public and private organizations within the state, region, and nation. These activities include business plan development, training needs assessments, curricula design, and grant applications/writing.

Prior to joining WSU, Arlette was the Fleet Instructional Technologist at Xcel Energy, Welch, MN, for nine years. She was responsible for designing and delivering initial, continuing, and just-in-time training for classroom, laboratory and on-the job environments. She was a member of numerous Operations, Maintenance & Technical accreditation teams throughout the nuclear industry. Developing procedures, maintaining the Fleet training website, mentoring, and managing industry key performance indicators were a few of her other responsibilities.

Arlette also joined OCED with a background in healthcare. Prior to working for Xcel Energy, she worked 18 years in a variety of departments at Mayo Clinic Rochester; Microcomputer Education Services, Medical Revenue Systems, Administrative Services, and Laboratory Medicine and Pathology. Responsibilities included designing curriculum, a variety of educational initiatives, Mayo’s electronic medical record project rollout, and IT software support.

Arlette earned her Bachelor of Science Degree, Business Administration/Marketing, at Winona State University and a Masters of Arts Degree, Organizational Management and Communications at Concordia University, St. Paul. When not working she enjoys boating, hiking, outdoor activities, and raising llamas.

 Diane Haugen | Office and Administrative Assistant | | 507.457.5593

Diane Haugen

Diane joined the WSU Outreach & Continuing Education Department in October 2014 and serves as the Administrative Assistant. Diane’s main responsibilities are providing administrative support to the department, direct support to the OCED executive director, and managing the department’s multiple budgets and cost centers. She appreciates being part of a team that delivers innovative continuing education of the highest quality.

With a career focused in higher education, she has had the opportunity to work at several institutions of higher education including the University of Minnesota – Twin Cities, Viterbo University, Waldorf College, and Bethel University in areas of information technology, finance, executive-level professional support and academic administrative support. Most recently, she served as the Office Manager for WSU Business Administration Department.

Diane strives to be a life-long learner. Through a degree completion program, she earned her BA in Management and Ethics from Crown College, St. Bonifacius, MN. As an adult learner, she earned her MBA from Viterbo University, La Crosse, WI.

Away from work, Diane enjoys spending time with family and friends and exploring our amazing Driftless Area.

 Tina Krause | Program Coordinator | | 507.457.5083

Tina KrauseExcited about the opportunity to help meet the continuing education and life-long learning needs of adult learners, Tina arrived in Winona from Portland, Oregon in February 2011 to accept the newly created position of program coordinator for the WSU Outreach & Continuing Education Department. In her position, Tina collaborates with departments, faculty and staff to make it easier than ever to offer, expand and promote Extension and non-credit/CEU classes and programs in the classroom, online and in the workplace. Toward this goal, Tina also manages the OCED information, budget and registration systems, and supervises OCED operations and support staff.

With a career long focus on adult education and professional and organizational development, Tina has worked with institutions of higher education and national associations including the American Dental Association, the Higher Learning Commission, and the Lutheran School of Theology at Chicago. Most recently, as a member of the faculty at Clackamas Community College in Oregon, Tina was a project coordinator for Customized Training and Development Services. Tina holds a MA in Education from California Lutheran University and is a Certified Facilitator for Development Dimensions International (DDI) Learning Systems.


Jenny Lamberson | Program Development & Advising Coordinator | | 507.457.2963

Jenny advises Adult Entry Program students, Individualized Studies majors and minors, and is responsible for coordinating a variety of programming for the WSU Outreach & Continuing Education Department including online non-credit offerings, Wilderness First Responder certification and Road Scholar offerings.  She is also responsible for summer session marketing.  Jenny has worked for OCED since 2002 and enjoys helping students achieve their educational goals.  An alumnus of WSU, Jenny earned both her BA and MA degrees from WSU. She is also a Certified Program Planner (CPP) and holds a certification in Career and Education Advising from the Council for Adult and Experiential Learning (CAEL).




Dustin Tollefsrud | Office and Administrative Technical Assistant | | 507.457.5573

Dustin TollefsruDustin is the man to see about information technology at the WSU Outreach & Continuing Education Department. Responsible for tasks related to non-credit/CEU student registration, non-credit/CEU class entry, and initiating instructor contracts for customized training, Dustin also works with the OCED social media and email communications, web site, web promotions and design. Recognizing how valuable continuing education is in today's society, Dustin especially likes being able to help working adults continue on their career path through his work at OCED.

Pursuing his interests in audio, video, photography, and design, Dustin earned an AS in Applied Science and Visual Communications from Western Technical College in La Crosse and came to work at the Information Technology Department in 2008. He joined the staff of OCED in 2009.

Dustin is a member of the Police Reserve in Spring Grove.



Lauren Link | Front Desk Assistant

 Lauren LinkLauren has been a student employee with the Outreach Continuing Education Department since summer of 2014. As a data specialist, she keeps various database systems up to date. As a receptionist, Lauren answers general questions about the department along with greeting visitors, setting up appointments, running errands and doing office tasks.

Lauren is a student at Winona State University and is working to graduate in spring 2016 with a bachelor’s degree in Movement Science with a minor in Psychology. In her free time, Lauren enjoys working out, reading, and doing anything outside.





Jude Fernando | Data Specialist

Jude joined Outreach and Continuing Education as a student employee in the summer of 2015. Jude is responsible for entering and maintaining data in the information management systems used by the department, answering the phone, greeting visitors, and helping them with their questions. Jude also helps with general office tasks and special projects.

Jude is currently working on completing his AS in Liberal Art at Winona State University.

Jude was born and raised in Colombo, Sri Lanka, where he earned a diploma in electronics engineering from the Arthur C. Clarke Institute. After completing his AS degree at WSU, Jude plans to study electronics engineering at Southeast Technical in Winona.

Jude loves to travel and explore new things. Music is his passion and he likes to sing and play the guitar. He also enjoys experimenting with cooking new foods and spending his free time outdoors gardening.

Affiliated Staff

Ann Durley | College For Kids Director | | 507.457.5308