Frequently Asked Questions
Where is Counseling Services and when is it open?
Counseling Services is located in the Integrated Wellness Complex, Room 222. We are open between 8am and 4:30pm, Monday through Friday.
How do I make an appointment?
Students can either call 507.457.5330 or stop by Counseling Services at 222 Integrated Wellness Complex during our open hours. You will be scheduled with the first available counselor whose schedule matches yours. You are welcome to request a specific counselor, though this means you may need to wait a bit longer to be seen. Prior to your first regularly scheduled appointment, there is about 15 minutes of paperwork that needs to be completed. Questions? Please contact the office manager.
Who may use WSU Counseling Services?
Services are available to all WSU and MSC-SE Technical students who are enrolled in undergraduate or graduate courses.
What services are provided?
Individual personal counseling, career counseling, crisis intervention, consultation, outreach programming and a resource room are all available at Counseling Services.
Is there a fee for services?
No. Short-term counseling services are free for currently enrolled WSU and MSC-SE Technical students.
What if I’m in crisis and need to see someone right away?
Generally, appointments are scheduled ahead of time. However, if you feel you cannot wait or are in crisis, please call 507.457.5330 or stop in at 222 IWC. We will make every effort to see you that same day. For more information about crises, see our section on Emergency/Crisis Information.
What about confidentiality?
The staff at Counseling Services is ethically and legally committed to maintaining confidentiality regarding the information exchanged during the counseling process. No information will be released without the student’s written permission, except in the following circumstances: risk of imminent harm to self or others, a court order, report of abuse of children or vulnerable adults or an at-risk pregnancy due to chemical abuse. The records maintained by the counseling staff are not part of a student’s academic record.