What do I do in case of an emergency?
For life-threatening emergencies, CALL 911
Examples of life-threatening emergencies include:
• Difficulty breathing
• Major injury (open chest/head wounds, spinal/neck injuries)
• Unconscious or unresponsiveness
• Seizure/convulsion that will not cease
For urgent conditions, seek help at WSU Health & Wellness Services
Examples of urgent conditions include:
• Abdominal pain
• Possible fracture/dislocation
• Lacerations (a cut requiring stitches)
Urgent care can be obtained from other Area Clinics when H&WS is closed or unable to treat.
Who is eligible to use Health & Wellness Services?
Currently enrolled students at WSU and SE Tech can use all services provided. Although health insurance is recommended, it is not a prerequisite to using the on-campus clinic. Health & Wellness Services is available to any student regardless of age, gender, sexual orientation, race, religion, or ethnicity.
How do I schedule an appointment?
Appointments can be scheduled by calling 507.457.5160 or in-person by visiting us in the Integrated Wellness Complex 222.
The receptionist will help determine whether you need to be seen by a physician, nurse practitioner, or RN. To speak to a triage nurse, please call/email the Ask-A-Nurse.
What does it cost to be seen at Health & Wellness Services?
There is no payment at the time of service. Comparatively low charges are generated for medications, vaccinations, supplies, procedures, and laboratory tests, just as in any medical facility. Any costs incurred will be billed to your health insurance. You will receive a statement by mail for any remaining balance applied to your student account.
Coverage for being seen at WSU Health & Wellness Services can be determined by calling your insurance provider and finding out if WSU Health & Wellness is in-network or out-of-network.
If WSU Health & Wellness Services is out-of-network, you can expect to see all of the charges unless you switch your primary care facility to WSU Health & Wellness Services, thus becoming in-network. This can be done through contacting your customer service from the number on the back of your insurance card.*
Another option to get out-of-network benefits while being seen at WSU Health & Wellness Services, is have your current provider at your home clinic give your insurance company a referral stating you will be receiving care at WSU Health & Wellness Services while attending college at WSU.*
*These are not absolute guarantees of coverage. Calling your insurance company is the only way to see what coverage you have and what options are available to you.
Where is Health & Wellness Services located?
In the Integrated Wellness Complex. IWC 222 is up the stairs from the Parkview Pharmacy @ WSU.
What if I just have a question for a nurse?
Please call/email our Ask-A-Nurse! Your calls/emails will be triaged by RNs within Health & Wellness Services. Your calls/emails will be returned within a 2 hour time frame during normal hours of operation. Calls/emails after hours will be returned on the next business day.
Phone: 507.457.2292—Plug into your contacts!
What if I have a registration hold due to immunizations?
All students are required to complete a WSU Student Immunization Record. Those students born on or before December 31, 1956 are required to complete the form, but are not required to supply immunization dates. All others (except those with a physician signed medical or notarized conscientious exemption) are required to have the immunization records with dates of administration.
If you have a registration hold placed due to immunization, you must contact H&WS to set up an appointment to receive the necessary vaccination(s). After you have received the vaccination, inform the nurse or receptionist that you need a hold removed from your student account. Effective immediately, H&WS is able to remove the hold for you.
How do I get free birth control on campus?
The Minnesota Family Planning Program (MFPP) provides confidential family planning services, including medications, contraceptives, and laboratory work, at no cost to qualifying applicants.