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Approved by Faculty Senate
University Studies Course Approval Form
| 1. Dept. |
Political Science & Public
Administration |
| 2. Course No. |
228 |
| 3. Sem. Hrs. |
3 |
| 4. Frequency |
Fall and Spring Semesters, one section of
60 per semester |
| 5. Title |
Public Service |
| 6. Catalog Description |
The theory and practice of public service
and administration. The emphasis is on political processes as they affect administrative
policy and problem solving in public and non-profit organizations. Prerequisite: POLS 120. |
| 7. Is this an existing A2C2 approved
Course? |
Yes |
| 8. Is this a new course proposal? |
No |
| 9. University Studies Category |
Contemporary Citizenship |
| 10. Department Contact |
Darrell Downs, 457-5405,
ddowns@winona.edu |
| 11. Course Objective &
General Outcomes
|
Public Service 228 introduces
students to public and non-profit service and examines the political and administrative
challenges most significant to the maintenance of representative democracy and citizenship
in the United States. Action designed to accomplish public goals as a citizen or public
employee can be jeopardized by neglecting political contexts, policy-relevant knowledge,
as well as human and financial resources. This course gives students practice in
cultivating skills in leadership, problem solving and decision making under realistic
conditions of political competition and ambiguity. |
| 12. Specific Course Outcomes |
A. Use critical thinking
to analyze contemporary issues Numerous contemporary issues are addressed in
this course, such as: Is government too large? Is bureaucracy "inefficient?"
What type of behavior is appropriate in our elected, as well as appointed public servants?
How can we judge public programs from a citizen's point of view and from the point of view
of a government employee? How can political and policy- relevant statements by elected
public servants be most accurately interpreted from the point of view of appointed
servants and general citizens?
Critical thinking in this course is largely associated with making distinctions,
comparing, identifying and weighing assumptions and choices, and ultimately evaluating
alternative policy choices. Students practice these skills of critical thinking partly
through their reading of related articles and book chapters, but more commonly through
weekly in-class exercises. For example, critical thinking skills are practiced in class
by:
- Distinguishing
public from private service & administrationExercise #1
- comparing
bureaucratic and non-bureaucratic structures to alternative public
problemsExercise #2
- identifying values
associated with responsibility in public service and assessing
the relevance of current codes of conduct in public service professionsExercise #4
- weighing alternatives
that are involved in making public decisions are practiced in
qualitative and quantitative terms in the collective bargaining , public budgeting, and
public finance sections of the courseExercises #10,11, and 12
- evaluating
public policy/programs is the topic for Week 14, which involves the
identification of criteria for evaluation--Exercise #14; conduction job evaluations to
comply with comparable worth provisions in state law in Exercise #9 also requires students
to practice critical thinking skills.
B. Demonstrate effective oral and/or written communication of ideas, informed
opinions, and/or values
Effective communication skills are very important for all public service
occupations and/or volunteer service. Most in-class exercises in this course require
students to prepare a brief written synopsis (sometimes in a memoranda format) in response
to particular questions. Moreover, virtually all in-class exercises in which students are
working in groups (currently, there are nine such projects) require that a spokesperson
for the group be selected to present informally the results of the exercise to the class
at large. In addition to the class routines that depend on oral and written communication,
there are specific exercises and other course requirements that emphasize the
communication of ideas, positions, and values. For example, students are required to:
- write (in less than one page) a clarification of the difference between partisan and
political behavior based available information in Minnesota law and rules--Exercise #3
- contact (via e-mail) a Minnesota or Wisconsin state legislator to ask for support for a
current legislative issue and/or to thank a state legislator for past service--Exercise #7
- prepare positions for a public collective bargaining exercise. Students playing the role
of public union employees attempt to negotiate with students playing the role of the
public employer. Time available for all negotiations in this scenario is limited and
conditioned in a role playing scenario which emphasizes the significance of their
positions to a larger public audience of citizens and media--Exercise 10
- investigate a public program and summarize the program and associated political problems
in a brief (one page) written paper--Exercise #13
- research and write a five page analysis and recommendation paper on a public program
(this is currently an optional project)
Identify, find, and use tools of information science related to contemporary issues
Accessing traditional library resources along with e-mail and Internet sources, such as
the Minnesota Legislative Home Page and the Minnesota Legislative Reference Library and/or
comparable sites is essential for completing required exercises in this course. Students
are exposed to these tools of information as they:
- Conduct research to distinguish legal boundaries between partisan and political
behavior--Exercise #3
- Conduct research to explore a public program of their choosing--Exercise #13
- Conduct research for optional program analysis.
D. demonstrate the ability to work effectively independently and/or in collaborative
problem-solving groups
Whether exercised by elected, appointed officers, or general citizens in non-profit
groups, problem solving skills are universally valuable. For some in public service,
problem solving is understood as a technical challenge requiring more effective decision
making techniques, and for others it is more of a challenge of leadership and building
consensus to manage rather than solve problems. This course provides students with
practice in both the technical and leadership perspectives on problem solving. Students
are required to:
- design an organizational structure to address both large-scale permanent and temporary
public programs--Exercise #2
- create a hypothetical non-profit organization (complying with state and federal law) and
to develop financial ideas to support the non-profit organization--Exercise #5
- apply their knowledge of public budgeting techniques to revise/improve an actual budget
(currently, a budget for local government snow and ice removal is used)--Exercise # 11
- read and discuss, as part of the last third of the course, alternative decision making
theories, such as rational comprehensive, bounded rationality, and incrementalism
- read and discuss, as part of the last third of the course, biographical studies of
leadership in elected and appointed government positions.
E. Identify principles and applications of personal, civic, and/or economic
responsibility; understand personal responsibility for lifestyle choices
Effective Public service by elected and appointed officers requires, at minimum, an
understanding of equality and due process along with values normally associated with
responsibility, such as accountability, responsiveness, integrity, competence,
flexibility, and honesty. This is the primary subject of Week Four's course material,
titled "Responsibilty & Ethics in Administration." In addition to lecture
material devoted to the topic of responsibility in public service, there are selected
exercises that also deal with closely related ideas. Students are required to:
- prepare a response to hypothetical but realistic dilemmas for an individual faced with a
choice to report not-so-obvious ethical violations
- explore and discuss the relevance (to public employees and citizens) of the Federal
Equal Pay Act and more recent Comparable Worth requirements under state law
- discuss the significance of due process to the development of modern public
bureaucracies
- Participate actively (e.g., class discussion, volunteerism, etc.) in issues significant
to citizenship in contemporary society
.
All issues of governing for public servants, e.g. building political support,
developing policy-relevant expertise, and managing personnel and financial resources are
significant for citizenship today. Now more than ever before, citizens have the ability to
explore the administrative dimensions of governing and how they may participate in
governing through elected, appointed, and volunteer action. Each class session invites
this type of discussion, and one week is especially devoted to the discussion of emerging
reform issues and voluntarism. Further students are required to complete a community
service project in late April. Tentatively, Lake Winona, Gilmore Valley, and/or
Mississippi River clean ups and fundraisers for Minnesota Sate Parks are ongoing Spring
projects that would be appropriate for the assigned project--Exercise #15.
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(SAMPLE SYLLABUS)
PUBLIC SERVICE 228--Fall 2001
Required Texts: Current Issues in Public Administration.
6th Ed. 1999. Frederick S. Lane. New York: St. Martin's.
Leadership For the Public Service: Power and Policy in Action. Richard A.
Loverd. Upper Saddle River, NJ: Prentice Hall.
Selected additional readings may also be assigned
OBJECTIVE
Public service is the craft of applying resources to the accomplishment of public
policy goals. This typically involves civil service and elected government employees, as
well as those involved with non-profit groups and associations. The emphasis in this
course is on the political issues associated with the practice of public service.
A basic understanding of political institutions and processes is needed for this
course. Therefore, your successful completion of Political Science 120 or an equivalent
course is required prior to this course. Guided by lectures, class discussions, in-class
exercises, and assigned readings, we are setting out to explore the topic of public
service and to examine the political challenges and opportunities it presents for
statecraft and contemporary citizenship.
FORMAT & EXPECTATIONS
This course involves a combination of lectures and small group discussions/projects.
Over the course of the semester, we will engage in several in-class exercises dealing with
technical and conceptual problems of public administration. Ordinarily, I will begin a
class period by reviewing key concepts or approaches in public service and responding to
questions dealing with assigned reading or projects. Following the lecture portion of the
days class, I will organize the class into groups to discuss issues or projects
illuminating particular aspects of the field.
Attendance. I will not take roll in this course. I assume that on a rare occasion
your personal life may take precedence over this course. However, failing to attend class
on a regular basis will result in poor performance and lower final grades.
Exams. You are required to complete three exams. Each exam will be a combination of
short answer and multiple-choice questions. The exams will be scheduled approximately four
to five weeks apart, and each must be completed in class.
Class Exercises. Individually and/or in groups (depending on the specific exercise)
you must complete at least thirteen of fifteen class exercises designed to develop and
refine practical knowledge of public service. The length and difficulty of each exercise
will vary depending on the case at hand, but typically it will take no more than one or
two hours to successfully complete the work. These exercises will be graded on a
pass/no pass basis only.
Optional Independent Research Project. You may complete a five page, typed, and
double-spaced essay which describes and analyzes the implementation of a public program of
your choosing. You must first identify a public program that you find interesting, and
then you must explain how the program is implemented and how it might be implemented more
effectively. This project will be graded by a letter grade ranging from A to F, and it
will be treated with equal weight to your other three exams.
Class Participation. While your work on classroom exercises will be graded on a
pass/no pass basis, I may award up to one letter grade bonus to your final grade for
active participation in the course.
Grading/Work Expectations. Your work will be judged according to the following
criteria:
1. Accurate and critical use of course concepts
2. Relevant responses to assignments
3. Thorough application of supporting evidence
4. Clarity in presentation, including spelling and basic grammar
5. Originality in written and oral presentation of ideas
All essays and class assignments must be completed in order to pass this course. Your
final letter grade will be based on your average grade of your three essay exams. If you
choose to complete the optional research project, your research project grade will be
averaged with your essays. If you miss an exam, you will be required to complete the
research project as a substitute for the missing exam score. Make up exams are strongly
discouraged and will be given only under unforeseeable circumstances and natural
disasters.
Course Outline
Reading
Week 1. Overview of Public Service & Administration (USP Outcomes A,B,D,F)
Foundations--art, science, & craft perspectives
Public versus Private Sectors 1 (Lane)
Exercise #1 Distinguishing Public from Private Service (small group project)
Week 2. Bureaucracy and Non-bureaucratic Service Structures (USP Outcomes
A,B,D,F)
The Progressive Movement in Administration
Bureaucracy Growth & Change 2 (Lane)
Exercise #2 Matching Organizational Structures to Problems (small group project)
Week 3. Intergovernmental Relations (USP Outcomes A,B,C,D,F)
Fiscal Federalism/ Grants-in-Aid
Public Policy under Devolution 3 (Lane)
Exercise #3 Distinguishing Partisan from Political Behavior (individual Internet
project)
Week 4 Responsibility & Ethics in Administration (USP Outcomes A,B,D,E,F)
The relevance (or not) of conduct codes
Values in Public Service and the elusive "neutral" servant 4 (Lane)
Exercise #4 Identifying Ethical Dilemmas in Public Service (small group project)
Week 5. Performance Through Organization (USP Outcomes A,B,D,F)
Purposeful Organizations
Public & Non-Profit 5 (Lane)
Exercise #5 Creating a Non-Profit Organization (small group project)
EXAM ONE
Week 6. Organizational Politics (USP Outcomes A,B,D,F)
Sources of Power in Administration 1,2 (Loverd)
Exercise #6 Issue Networks and Organizational Mapping (small group project)
Week 7. Leadership--Part 1 (USP Outcomes A,B,C,D,E,F)
Biographies in Elected Public Service 3-6 (Loverd) Biographies in Legislative
Public Service 7-9 (Loverd)
Exercise #7 Contacting Law Makers (individual Internet project)
Week 8. Leadership--Part 2 (USP Outcomes A,B,D,E,F)
Biographies in Bureaucracy 10-12 (Loverd)
Biographies in Gubernatorial Leadership 13-15 (Loverd)
Exercise #8 Identifying Leadership Qualities (small group project)
Week 9. Managing Personnel Issues--Part 1 (USP Outcomes A,B,D,E,F)
Recruitment, Hiring, Assessment
Job Evaluation, Termination 6 (Lane)
Exercise #9 Evaluating Jobs for Comparable Worth & Equal Pay (small group
project)
Week 10. Managing Personnel Issues--Part 2 (USP Outcomes A,B,D,F)
Collective Bargaining 6 (Lane)
Exercise #10 Practicing the Politics of Public Union Negotiation (small group
project)
EXAM TWO
Week 11. Public Spending Decisions (USP Outcomes A,B,C,D,F)
Budgeting Techniques 7 (Lane)
Exercise #11 Reviewing Budget Proposals (individual project)
Week 12. Public Finance (USP Outcomes A,B,D,F)
Taxation, Tax Increment Financing
Capital Finance 7 (Lane)
Exercise #12 Raising Revenue (individual project)
Week 13. Program Analysis--Part 1 (USP Outcomes A,B,D,F)
Formulation & Implementation 8 (Lane)
Exercise #13 Conducting Policy Research (individual Internet/library project)
Week 14. Program Analysis--Part 2 (USP Outcomes A,B,D,F)
Evaluation & Recommendation 8 (Lane)
Exercise #14 Identifying Criteria for Policy Evaluation (small group project)
Week 15. Contemporary Reform Issues (USP Outcomes A,B,D,F)
Regulatory Reform
Technology Issues
Citizen Servants & Voluntarism 9, 10 (Lane)
Exercise #15 Community Service (individual project, may be done prior to 15th
week)
EXAM THREE
All items are subject to change with prior notice.
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