e-Warrior: Digital Life & Learning Program

The e-Warrior: Digital Life & Learning Program offers telephone, e-mail, and walk-in support for any technical questions or issues that may arise. The Technical Support Center (TSC) is staffed with trained student workers and full-time technicians who are available to assist. We understand the importance of technology on campus, if a laptop cannot be fixed in a reasonable amount of time the student will be immediately provided with a replacement laptop of the same model.

What's Included in the program?

  • Laptop exchanged every two years
  • Walk-in and phone technical support on campus
  • Webmail (email) support
  • Digital Learning Lab software, laptop workshops and 1on 1 training
  • Access to network applications and services (including the Adobe Creative Suite)
  • A personal website
  • Personal network storage
  • VPN for remote access to network resources
  • Wireless access
  • Access to several laser printers on campus
  • Loaner laptop for extended repairs or replacement of the laptop if necessary
  • Laptop damage protection (some fees may apply)
  • Safeware insurance program for stolen laptops (deductible fees apply)
  • Department-specific software and software updates
  • High quality anti-virus and spyware protection
  • Senior laptop sale (offered only to WSU students at the time of graduation)

Cost of the Program

The cost of the e-Warrior: Digital Life & Learning Program ranges between $350 and $500 per semester. Summers are no cost with program continuation the following fall semester. Where does the money go?

67.1% Hardware: Laptop rotation every two years.
15.5% Staffing: Fulltime and student employment.
7.1% Maintenance: Insurance, repairs, spare laptops, components, replacement battery,
personalized help desk, and three year warranties.
6.6% Program Costs: Graduating student buyout program, training, administration, un-collectibles.
3.7% Software Applications: Microsoft Office for PC & Mac, Adobe applications for PC & Mac, other applications.