WSU Tutoring Services

Helping WSU students meet their academic goals by providing outstanding

academic assistance including tutoring and Supplemental Instruction

 

TutorTrac --Find a Tutor

Supplemental Instruction (SI) Schedule

Tutoring in Residential Halls

SMARTHINKING Online Tutoring

Rochester Tutoring

Contact Us

Tutor Application

Tutor Code of Ethics

Supplemental Instruction

FAQ

Tutoring FAQ

Student Support Services

Writing Center

 

 

WSU Home >> Academic Assistance Home

 

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Use your regular WSU network ID and password

I'm off campus and having problems using TutorTrac, what should I do? I'm using Firefox as my web browser and am having problems.
What do the "I" and "D" on the schedule mean? Where is tutoring located? I searched for the course I want tutoring in, but nothing happened--what should I do?
Do I need to make an appointment or can I just show up for tutoring? I have questions, who can I contact for help? The class I want tutoring for isn't listed, can I still get a tutor?

Tutoring is cancelled whenever classes are not in session, including Thanksgiving break and finals week.


We have a new scheduling web page called TutorTrac.
 

Please take a minute to read this information or use the quick start links above to jump to the information you need. 

If you have general questions about our services, we encourage you to visit the Tutoring FAQ page

Types of Tutoring Available

We offer three types of tutoring, Drop-In, Group, and Individual.  All three types will show up on the schedule, so take note whether there is a "D" "G" or "I" after the tutoring time. 


Drop-in
appointments are convenient because can just show up at the time and location listed and a tutor will be there to help. The tutor may be helping several students or groups of students from different classes at the same time.

Group appointments have a limited number of participants and focus on one particular class.  You do need to sign up for a group session by clicking on the time and following the on-screen prompts.


If you want an Individual appointment to work one-on-one with a tutor, you need to make an appointment by choosing one of the listings followed by an "I" and clicking on the time and following the on-screen prompts. 

 

Hints for Using TutorTrac

Here are some hints for using the scheduling software.

  1. After clicking on the class you want tutoring in, be sure to hit the submit button on the top left of the screen.
  2. The schedule shows up at the bottom of the page and may not be visible, so be sure to scroll down.
  3. If no times appear, it is possible we only have Individual tutoring for that course and all the appointments are full.  Expand your search by changing the "Available from and To" dates.  If there are still no times appearing, contact us to let us know and we will see if there is funding available to increase the hours available.

 

Choosing a Web Browser

Internet Explorer is the preferred web browser for this page.  Students using Firefox may occasionally experience problems.

Requesting Tutoring

If you want Tutoring in a course that isn't listed, please contact us.  It is possible we already have someone on staff who can help you, or if we deem there is enough demand for a new subject and our budget allow we will recruit additional tutors.

 

Tutoring Locations

Tutoring is offered at five different locations on Main Campus, and one location on West Campus. Please be sure to note the location for the tutoring session you plan to attend.

 

Contact Us

The Tutoring Services staff will be glad to answer any questions you may have. Please email us or click on "Contact Us" on the left side of the screen for more options.

 

Using TutorTrac off campus

If you are off campus you will need to use VPN to use TutorTrac--don't worry, it's really easy! 


You can now connect to the WSU Local Area Network (LAN) from home and other remote locations using a Virtual Private Network (VPN) via a WSU laptop.

What is VPN?

A Virtual Private Network (VPN) can connect a WSU laptop to the WSU Local Area Network (LAN) through a third party Internet Service Provider (ISP). A VPN connection enables users to access network resources at the University such as personal storage, class storage, and KeyServer applications. The data is encrypted to preserve security.

What guidelines must be followed when using VPN?

WSU VPN IT Support Guidelines

How do I get VPN on my laptop?

Windows Installation Instructions             Mac Installation Instructions 

How do I use VPN?

Windows Help

Mac Help

How do I get additional help?

For additional help with VPN connections, call the Technical Support Center at (507) 457-5240 or stop in to Somsen 207.