Online Non-Credit Certificate Programs

Winona State University offers a wide variety of degree completion programs, certificate programs and certification preparation courses to help you achieve your goals.

For more information about taking certificate courses, please contact us by email at continuingeducation@winona.edu or by calling 507.457.5080.

ACE Online Certificates

Each certificate below is offered multiple times each year. For more information on each certificate, including upcoming dates, please visit the WSU non-credit registration portal.

Cost: $245
Instructors: Nanette Sanders-Cobb and Fred Bayley
Two one-month courses

Customer service is now essential for business and all work organizations. With the increase of technology, human interaction with customers becomes all the more important. Whether it relates to retaining customers, serving your audience, or turning inquiries from potential customers into sales, good customer service is now one of the central factors in organizational success.

Learn to improve your customer service skills to enhance your career skill set, improve productivity, and increase your organization’s success. You will also take away some extraordinary customer service techniques you won’t find anywhere else.

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Cost: $495
Instructor: John Rutledge
Three one-month courses

Data Analysis is quickly becoming one of the most sought-after skills in the workplace. Companies have vast amounts of data, but it is rare to have someone with the ability to analyze that data to see trends and make predictions. Add a whole new skill set to your portfolio and make a big difference in the success of your organization by acquiring data analysis skills.

Whether you run a home-based business or work for a large company, this certificate will take you to the next level in making important decisions.

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Cost: $495
Instructors: Dan Belhassen
Three one-month courses

Come get a fundamental yet advanced introduction to eMarketing, including improving email promotions, analyzing your web site traffic, doing search engine optimization, and how to successfully employ online advertising.

Relevant for any type of organization, including businesses, companies, non-profits, and government agencies. No eMarketing experience or expertise is necessary. If you are already at an advanced level, your instructors are experts and can provide the latest most advanced information and answer your toughest questions.

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Cost: $395
Instructors: Constance Yates, William A. Draves, and Tawanda McLaurin
Three one-month courses

Geared toward future leaders in the Gen Y generation (born 1980-1999), this certificate provides how-to practical information on advancing leadership potential and making a difference in both the workplace and in society.

Find what it takes to become an effective leader. Discover your style of leadership. Discuss task completion, building relationships with your subordinates, becoming socially perceptive to changes in the workplace, utilizing your emotions in a positive and effective manner and addressing challenging goals.

Then learn the unspoken secrets that leaders know and the strategies they employ/exhibit in for influencing others.

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Cost: $395

Instructors: Julie Coates, William Draves and Kassia Dellabough
Three one-month courses

New research and information is coming out frequently about how learners learn. Here’s what we know: in the last century, you taught everyone equally by teaching them the same. But we know that we each learn differently. So, in this century, you teach everyone equally by teaching them differently.

In this Learning Styles certificate program, you will get the most advanced information about the three most important and most prevalent characteristics you experience with your students: generation, gender, and the autism spectrum.

Your instructors are some of the foremost authorities in the world on these subjects.

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Cost: $595
Instructors: Sally Klauss, Erin Parnell and Heather Dimitt
Three one-month courses

Enhance your management skills through this program for supervisors, managers, and emerging leaders. Nothing creates success like a solid foundation.

Discover the keys for effectively managing your employees. Find out how to create clear expectations, engage and motivate employees, and increase your effectiveness.

Then learn how to improve your management of time and productivity. Time is even more valuable in this century than in the last. Get tips and techniques you won’t get anywhere else for managing time and increasing productivity.

Finally, get the keys to manage different generations in your workplace. Discover what motivates each generation at work, what incentives they respond to, and what messages they value.

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Cost: $495
Instructors: Stan Waddell, Greg Marsello, Kelly S. Gearhart, Thom Lowther and Kerry Mitchell
Three one-month courses

Efficient office operations can mean the difference between success and not-so-much, between being in the black and being in the red.

Moving from you and your employees working harder to working smarter, the strategies and benchmarks of office operations increases the productivity of every person in your organization. Position yourself in your organization as the one who knows what to get done, and how to get things done in office operations.

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Cost: $495
Instructors: Bridget Brady, Michael Weiss, and Fred Bayley
Three one-month courses

Presentation. When people hear that word, they have an emotional response. Some people get excited and others (most) get nervous. In this certificate series, you will learn how to effectively deliver large and small presentations to a variety of audiences. Come away with ideas on how to maintain eye contact, what to do when your equipment fails, and the Top 10 things you must do before you present.

Finally, learn how your audience processes your information. You’ll find simple, key ideas that will maximize your presentation for all learning styles.

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Cost: $495
Instructors: Christina Martinez and Andy Stanhope
Three one-month courses

In today’s business environment, there is a need for good project management. Project management provides visibility of project health to the business and the customer. Through continuous monitoring, early detection of variations to plan, schedule, and budget can be communicated to stakeholders for quick resolution, including project cancellation.

Project management is one of the fastest paths to promotion by increasing your network through greater exposure.

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Cost: $495
Instructors: Tim Street and Maria Coons
Three one-month courses

Social media and digital technologies, when understood and leveraged effectively, can enable you to find new clients and motivate these clients to take action in more efficient and strategic ways.

Whether you are a beginner new to the sales process or a seasoned professional who loves selling, understanding the basic steps of sales and freeing your mind of negativity is the foundation to your business success.

Gain a better understanding of the importance of the sales function and learn new skills in relationship management, prospecting, customer management, and delivering a compelling sales presentation. Move yourself or your sales team to increased success.

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Cost: $595
Instructors: Sally Klauss and Julia King Tamang
Three one-month courses

Good communication in the workplace is more important than ever. And critical to your career advancement and success. Come get a comprehensive and intensive preparation with skills and techniques you can put to use on Monday morning. Take back a workable conflict management model, along with successful and practical conflict management strategies.

Then work with a pro to learn how to improve your negotiation skills for a win-win outcome, including helping others to get what they want, so you get what you want.

Finally, find out more about yourself and others using personality profiles for better work performance. You will be learning from some of our more popular instructors, and taking away new how-to skills that work.

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