Online Non-Credit Certificate Programs

Your professional development is important. Earning a non-credit certificate will demonstrate to your current and/or prospective employer that you are dedicated to keeping current with the development of 21st century career skills that will continue to bring value to the workplaces of today and tomorrow.

The flexibility of online course delivery makes ACE non-credit certificates manageable, regardless of your schedule. Invest in yourself and your future today.

ACE offers the following certificates multiple times throughout the year:

Customer Service | Data Analysis | Digital Marketing | Leadership Development |
Learning Styles | Management | Project Management | Sales | Workplace Communication

Customer Service Certificate

Cost: $245
Instructors: Nanette Sanders-Cobb and Fred Bayley
Two one-month courses

Customer service is now essential for business and all work organizations. With the increase of technology, human interaction with customers becomes all the more important. Whether it relates to retaining customers, serving your audience, or turning inquiries from potential customers into sales, good customer service is now one of the central factors in organizational success.

Learn to improve your customer service skills to enhance your career skill set, improve productivity, and increase your organization’s success. You will also take away some extraordinary customer service techniques you won’t find anywhere else.

June to July OfferingSeptember to November Offering

Data Analysis Certificate

Cost: $495
Instructors: John Rutledge, Mary Dereshiwsky, & Jeff Kritzer
Three one-month courses

Data Analysis is quickly becoming one of the most sought-after skills in the workplace. Companies have vast amounts of data, but it is rare to have someone with the ability to analyze that data to see trends and make predictions. Add a whole new skill set to your portfolio and make a big difference in the success of your organization by acquiring data analysis skills.

Whether you run a home-based business or work for a large company, this certificate will take you to the next level in making important decisions.

June to August OfferingSeptember to November Offering

Digital Marketing Certificate

Cost: $495
Instructors: Dan Belhassen & Susan Hurrel
Three one-month courses

Come get a fundamental yet advanced introduction to eMarketing, including improving email promotions, analyzing your web site traffic, doing search engine optimization, and how to successfully employ online advertising. Relevant for any type of organization, including businesses, companies, non-profits, and government agencies. No e-Marketing experience or expertise is necessary. If you are already at an advanced level, your instructors are experts and can provide the latest most advanced information and answer your toughest questions.

April to June OfferingJune to August Offering

Leadership Development Certificate

Cost: $395
Instructors: Constance Yates, William A. Draves, & Tawanda McLaurin
Three one-month courses

This certificate provides how-to practical information on advancing your leadership potential and making a difference in both the workplace and in society.

Find out what it takes to become an effective leader. Discover your style of leadership. Discuss task completion, building relationships with your subordinates, becoming socially perceptive to changes in the workplace, utilizing your emotions in a positive and effective manner, and addressing challenging goals.

Then learn the unspoken secrets that leaders know and the strategies they employ/exhibit in for influencing others. Leadership skills are acquired and learned. You can become a leader if you know the do’s and don’ts; what to say, what not to say; what to do, what not to do.

At the end of completing the three course certificate, you will come away with a new understanding, new toolbox of leadership skills, and the information to move your leadership development into high gear.

June to August OfferingSeptember to November Offering

Learning Styles Certificate

Cost: $395
Instructors: Kassia Dellabough, William A. Draves, & Julie Coates
Three one-month courses

New research and information is coming out frequently now about how your learners - and you - learn. Here’s what we know. In the last century, you taught everyone equally by teaching them the same. But we know we each learn differently. So in this century, you teach everyone equally by teaching them differently.

In this Certificate in Learning Styles, you get the most advanced information about the three most important and most prevalent characteristics you experience with your participants: generation, gender, and the autism spectrum.

Your instructors are some of the foremost authorities in the world on these subjects. They write, and speak around North America, on learning styles.

June and July RegistrationOctober and November Registration

Management Certificate

Cost: $495
Instructors: Sally Klauss, William A. Draves, & Kassia Dellabough
Three one-month courses

Enhance your management skills through this program for supervisors, managers, and emerging leaders. Nothing creates success like a solid foundation. Discover the keys for effectively managing your employees. Find out how to create clear expectations, engage and motivate employees, and increase your effectiveness.
Then you will explore the principles of collaborative management and gain insight on how to expand your collaborative skills for success of your team or organization.

Finally, get the keys to manage different generations in your workplace. Discover what motivates each generation at work, what incentives they respond to, and what messages they value.

June to August OfferingSeptember to November Offering

Project Management Certificate

Cost: $495
Instructors: Christina Martinez & Andy Stanhope
Three one-month courses

In today’s business environment, there is a need for good project management. Project management provides visibility of project health to the business and the customer. Through continuous monitoring, early detection of variations to plan, schedule, and budget can be communicated to stakeholders for quick resolution, including project cancellation. Project management is one of the fastest paths to promotion by increasing your network through greater exposure.

First, gain the skills, tools and templates to confidently develop and maintain a project. An overview of salaries, certification costs, education and experience requirements are provided. Then acquire a well-rounded knowledge of the five Project Management Processes relating to the Project Management Body of Knowledge Guide. This basic information will assist you in learning the beginnings of Project Management, whether you are interested in project management, in a project management field, or in any line of work. Finally, learn the ten Project management Knowledge Areas and their support role and relationships to the five Project Management Processes.

June to August OfferingSeptember to November Offering

Sales Certificate

Cost: $495
Instructors: Tim Street and Maria Coons
Three one-month courses

Social media and digital technologies, when understood and leveraged effectively, can enable you to find new clients and motivate these clients to take action in more efficient and strategic ways. Whether you are a beginner new to the sales process or a seasoned professional who loves selling, understanding the basic steps of sales and freeing your mind of negativity is the foundation to your business success. Gain a better understanding of the importance of the sales function and learn new skills in relationship management, prospecting, customer management, and delivering a compelling sales presentation. Move yourself or your sales team to increased success.

June to August OfferingSeptember to November Offering

Workplace Communication Certificate

Cost: $595
Instructor: Sally Klauss
Three one-month courses

Good communication in the workplace is more important than ever. And critical to your career advancement and success. Come get a comprehensive and intensive preparation with skills and techniques you can put to use on Monday morning. Take back a workable conflict management model, along with successful and practical conflict management strategies. Then work with a pro to learn how to improve your negotiation skills for a win-win outcome, including helping others to get what they want, so you get what you want. Finally, find out more about yourself and others using personality profiles for better work performance. You will be learning from some of our more popular instructors, and taking away new how-to skills that work.

June to August OfferingSeptember to November Offering