Approved by Faculty Senate.

Course Syllabus

College of Business

Winona State University


Department: Administrative Information Systems Revision Date: December 2000

(Business Education)

Course Title: Information Resource

Course Number: AIS 335 Management

Credits: 3 Semester Hours Frequency of Offering: Yearly

Prerequisites: None Grading: Grade Only


  1. Catalog Description and Focus
  2. A study of information and image media systems and the structures and functions related to the planning, controlling, organizing, and leadership activities of the information and image systems manager. Image media as information storage include paper, micro-graphics, computer-output microfilm, electronic forms and other forms of information generation, recording, and storage. Focuses on image technology, computer-based records management systems, archival management, forms design, control policies and proce-dures, legal retention requirements, disaster prevention and recovery, information value and security, and information as a critical organizational asset. Identified information as an organizational asset and resource that meets the criteria of creation, distribution, usage, maintenance, and disposition.

  3. Writing Flag

The Information Resource Management course provides contexts, opportunities, and feedback for business students to write with business-specific texts, tools, and strategies. The course emphasizes writing as essential to academic learning and intellectual development and reinforces the outcomes specified for the basic skill area of writing. The course includes requirements and learning activities that promote students’ abilities to

    1. practice the processes and procedures for creating and completing successful writing in their fields;
    2. understand the main features and uses of writing in their fields;
    3. adapt their writing to the general expectations of readers in their fields;
    4. make use of the technologies commonly used for research and writing in their fields; and
    5. learn the conventions of evidence, format, usage, and documentation in their fields.
  1. Course Objectives

Upon completion of this course, each student will

  1. Understand the purposes of records in business, how to keep them current, and how to tailor a system for different needs.

1). Use the alphabetic, numeric, subject, and geographic systems for storing and retrieving information.

2). Demonstrate mastery of the principles of sorting, coding, indexing, cross-referencing, and storing information.

3). Apply the fundamental concepts and principles to simulated and/or actual

administrative information systems and materials.

b. Understand and apply principles and procedures for managing and controlling business records and information.

1). Describe innovative records storage and retrieval systems, automated systems, and other computer-related applications.

2). Apply computer technology including fundamentals of contemporary computer architecture and touch keyboarding skills to enter and manipulate text and data through word processing, database, spreadsheet, desktop publishing, and presentation graphics software.

3). Discern the impact of information systems on society.

4). Illustrate and describe managerial roles, theoretical evolution, and ethical and social responsibilities.

c. Apply the principles of form design to simulated forms and to electronic forms


1). Demonstrate data interpretation and management skills, including the ability to

acquire, evaluate, organize, maintain, interpret, and communicate information using both manual and computer technology.

2). Describe principles of control, methods, and techniques.

d. Describe leadership characteristics and apply decision-making strategies used by information resource managers.

1). Demonstrate computational skills including the ability to construct, read, interpret,

and make inferences from tables, charts, and graphs.

2). Write proposals, research reports, memoranda, and letters that include drawing

inferences from and interpreting tables, charts, and graphs.

3). Explain work and organizational structures related to management and ergonomics.

  1. e. Describe career, organizational and personal development.

1). Understand occupational clusters within business, marketing, and information management for enabling students to develop a perspective of career options in the business fields of management, administrative information systems, administrative support, and information resource management.

2). Understand the basic purposes, issues, skills, nature of work, and major concepts that undergird employment in one or more occupations centrally associated with applying academic business content, particularly related to information resource management and administrative information systems.

  1. Course Outline
  1. The Field of Records Management—An Overview

1). Records—classification and use

2). Records Management—history, legislation, and a key organizational function

3). Careers in information resource (records) management

b. Alphabetic Storage and Retrieval

1). Rules for indexing numbers in business names, organizations and institutions, identical names, government names including computer applications

2). Alphabetic records storage--overview and terminology of correspondence storage, paper correspondence records storage equipment and supplies and procedures

  1. 3). Records retention, retrieval, and transfer; records center control procedures, and
  2. current trends in information resource management

  3. c. Subject, Numeric, and Geographic Storage and Retrieval

1). Need, advantages and disadvantages, arrangements, supplies, indexes,

procedures, and current trends

2). Overview, consecutive and nonconsecutive numbering methods, numeric coding methods, and current trends

  1. Records Management Technology
  2. 1). Automated records systems

    2). Image record usage, microfilm, integrated imaging and hybrid imaging systems, imaging procedures and equipment, image system evaluation, and applications.

  3. Records Control
  4. 1). Controlling records management programs—essentials, creation, and trends

    2). Applications

  5. Career Opportunities and Job Descriptions

1). Growth of information professions

2). Professional development in information resource management

  1. g. Card and Special Records

1). Equipment and supplies, storage methods, procedures, equipment and supply selection

2). Current trends in records and information management


  2. 1. Professional Article Summaries and Critiques – Summarize three articles from the Information Management Journal (a publication of ARMA (Association of Records Managers and Administrators) International. Allow a one-paragraph, three-sentence summary and an extensive critique following the guidelines distributed during class.

    2. Applications – Submit all application exercises as indicated on the assignment sheet attached to the syllabus each term.

    3. Forms Design and Re-design Projects – Collect a form from your work place, campus, or the instructor. Re-design the form. Submit the form to be redesigned, the redesigned form, and a keyboarded report identifying steps toward improvement. Design a form based on a case distributed by the instructor and submit a memo report. Describe the procedures and steps necessary to finalize the form.

    4. Collaborative Project – Form a study group of three to five individuals. Select an information resource management project at a place where you work, on campus, or at a site designated by the instructor. Take snapshots of the "before’ and "after" condition of the record system. Keyboard a report outlining the steps in and outcomes of the project. Include all the necessary statistics.

    5. In-class Discussion Groups about Information Resource Management Issues, Resource

    People’s Presentations, Educational Videos, and Textbook Cases and Problems – Present information discussed within assigned, in-class discussion groups. Assign an individual to serve as recorder; the recorder is responsible for taking notes that serve as a basis for a memo about the group’s findings.


Course evaluation will be based on the following:

  1. Three journal article summaries.
  2. Forms redesign project.
  3. Forms design project.
  4. Collaborative group consulting project report.
  5. In-class discussion groups, including case studies and problems.
  6. Four unit exams and one final exam.
  7. Three ARMA rules tests.


Smith, Judy R. and Norman F. Kallaus, RECORDS MANAGEMENT, 6th Edition, South-Western

Educational Publishing, 2002.


Ricks, Betty R., Ann J. Swafford, and Kay F. Gow, INFORMATION AND IMAGE

MANAGEMENT—A RECORDS SYSTEMS APPROACH, South-Western Publishing Company, 2002.


The Information Management Journal

Other journals and magazines that include information about information resource (records)

management may be used with instructor approval.