Approved by Faculty Senate.


University Studies Course Proposal

Department of Program: Business Administration

Course Number: 317

Course Title: Management of Human Resources

Catalog Description: Problems involved in developing an organization’s human resources so that benefits to both the individual and the organization are maximized. Study of the responsibilities of personnel workers in industry. Prerequisites: ACCT 211, ECON 201, MGMT 315 or 325, and English 111 or instructor’s permission for non-business majors only. Grade only.

This is an existing course previously approved by A2C2: Yes

Chairperson: Sara Barbor E-mail:

The proposed course is designed to satisfy the requirements in:

II. A. Writing Flag


Written Flag Outcomes and Course Requirements

As required in the program and policies approval process, the following material addresses the five outcomes listed in the Written Communication Flag courses and documents course content and learning activities relevant to these course outcomes.

a. practice the processes and procedures for creating and completing successful writing in their fields.

The student’s grade will be determined to a great extent by their ability to write clearly, specifically, and coherently to address questions, situations, and topics relating to organizational human resources practices. The students will also be expected to compose and share their thoughts and ideas in both group and individual compositional exercises that enhance their ability to express ideas and concepts in written forms. Their written responses will be evaluated by the instructor for competence in putting thoughts, concepts, principles, and theories into constructive, definitive, and evaluative well-worded papers, documents, and skill-building responses. Correct composition procedures, outlining, and planning practices will be introduced for format and process clarity to further enhance understanding excellent writing procedures and styles. Also, the students will be encouraged to mesh their own individual style into good writing practices to increase the ability of their compositions to be more personally meaningful, expressive, and effective.




b. understand the main features and uses of writing in their fields.


Research shows that managers and organizational leaders expect writing skill competency to be present in college graduates they hire and in the personnel that are already employed by their firms. The writing expectations for course completion will utilize and enhance student writing ability for competence when meeting the written expectations in actual business organizations. Reports, letters, memos, announcement composition, job descriptions, and planning documents will be composed to enhance student writing competence. Students will apply theories of good writing composition in actual applications and exercises applying to "real world" human resources needs and expectations. Possibly, students are experiencing examples of bad writing on a regular basis which will inhibit the ability of students to write well and understand written expectations. This course will constantly provide students exemplary evidence of well-written papers and documents, to be used as guiding benchmarks, so they can better understand what is expected in actual organizational applications. Organizational manuals, policies, surveys, and business letters will be presented and utilized to provide students with a clear understanding what common writing expectations are present in organizations relating to human resource needs.

c. adapt their writing to general expectations of readers in their fields.

The skill-building exercises require the students to write and demonstrate competency in preparing documents, policies, statements, and job specific descriptions and criteria that is fundamental in human resource management. The understanding and significance that business students may not be immediately ready to approach organizational document preparation with full proficiency and structural continuity will be lessened through their experience with writing actual applications of organizational mission, value, and vision statements; job specifications and descriptions; sexual harassment policies; diversity statements; and interviewing and appraisal documents. Accepted and outstanding examples of various forms of human resource materials and statements will serve as benchmarks to provide students with compositional guidance. Their writing activities will reflect the structure and quality vital for practitioners in business and human resources.

d. make use of the technologies commonly used for research and writing in their fields.

In business and human resource environments, data storage and retrieval is a fundamental aspect of job fulfillment. The ability to retrieve, store, manipulate, and disseminate data in usable contexts and formats is also required in this course. The creation of required papers and documents will necessitate a clear understanding and usage of computers, the internet, the world wide web, and printing capabilities. Also, display of written materials for class presentation may utilize Powerpoint, LCDs,

overhead projection, audio and visual equipment, and Smartboard. Computer usage



and internet exploration will assist students to research their topics and allow them to compose their papers effectively. Also, the technological devices that assist in presentation output will be utilized to make their presentations more meaningful, illustrative, and vivid.

e. learn the conventions of evidence, format, usage, and documentation in their fields.

Statements are only credible if data and documentation can support and act as believable evidence to validate the various claims. Business personnel use data and facts to support their claims and statements when they attempt to be persuasive and influential in necessary applications and settings. This course utilizes the requirement that all papers contain citations and bona fide references to support various points, statements, claims and ideas. The group papers must utilize at least ten references while the individual papers must have a minimum of six sources. Students are free to use APA, Endnote, or other forms of referencing and citations, but must choose a format and adhere to it. The documentation, design, and usage of references and citations will be a critical part of their grade for these major papers. In essay tests and skill-building projects, reference usage will also be stressed to support the validity of the various designs, statements, policies, and claims expressed. Credibility will be at the forefront of all activities to secure student beliefs that effective business writing applications necessitate the documentation of facts, data, and the use of credible and legitimate information



Sample Syllabus

MGMT 317 Management of Human Resources

Instructor: Phone:

Office Hours: E-Mail:

Typical Text:

Human Resource Management, Sixth Edition

De Cenzo/Robbins, John Wiley & Sons, 2000

University Studies: Writing Flag

This course satisfies three of the six semester hours required of the Writing Flag component in the University Studies Program. It seeks to provide students taking this course the opportunity to achieve the following outcomes:


a. practice the processes and procedures for creating and completing successful writing in their fields;

b. understand the main features and uses of writing in their fields;

c. adapt their writing to the general expectations of readers in their fields;

d. make use of the technologies commonly used for research and writing in their fields; and

e. learn the conventions of evidence, format, usage, and documentation in their fields.


Course Description

Human resources management is the selection, training, development and retention, and compensation of an organization’s most valuable asset - their people.

This course examines the theory, processes, and practices of sound organizational human resources management. The course will utilize the value of; readings, topical discussions, article evaluation, written reports and papers, and situation analysis for in depth study and also to increase student ability to research and write on critical human resources topics, challenges, situations, and practices..


Course Objectives

At the conclusion of this course, the student will:

1. Have an understanding of what human resources management is and what challenges face managers in organizations today.

2. Be able to understand the tasks and practices of human resources in the


development and staffing of an organization.

3. Realize the value of human resources in setting, documenting, and meeting the goals and objectives of an organization.

4. Be prepared to confront human resources needs with an analytical and constructive approach which can be put into actual, usable action plans.

5. Be able to solve problems that arise in human resources management with clearly written, fact-based responses.

6. Be able to understand and demonstrate the written expectations that are required by human resources managers such as letters, job descriptions, reports, and other forms of documentation and correspondence.

Instructor Expectations

This is a college course designed to increase your ability and performance for future organizational effectiveness. The benefits from doing the written expectations, readings, adding to discussions, completing assignments, and critical thinking will add value to your personal business strengths. We promise to use experience, abilities, and creativity to help make this the most rewarding class that you will experience in your academic career. In return, we expect the commitment and performance levels that a college student can and should provide in both written and verbal forms.


Requirements and Assignments

1. Exams

Midterm exam

Final exam

Exams will be comprised of questions derived from: lecture notes, text reading material, and from topical discussions, skill building exercises, and case analysis.

The exams are comprised of short essay questions which seek to have you synthesize concepts, theories, and practices learned in the course for solving and addressing human resources manager challenges, dilemmas, and situations.

Exam questions will ask you to put meaning to terms, principles, and theories in response to situations and specific applications. The questions will ask you to cite and elaborate on major terms and theories learned for applying their value to addressing provocative thinking applications.

Test answers will be graded on your ability to relate material in higher-level

thinking styles and creative thinking strategies in clearly-written, concise, and coherent responses. Expectations include your ability to be conceptual in written expression


and also, demonstrate your ability to compose grammatically-correct sentences, paragraphs, and cohesive thought patterns to bring meaning and individual expression and style to your thought processes.

The exam questions will be designed and graded specifically on your ability to express yourself in written form to "real world" human resource challenges and needs.

2. Group Project - Research Paper and Presentation

Groups will research and prepare a twelve to fifteen page written report and a twenty minute presentation and comprehensive outline of selected topic relating to human resource management or related material that applies to organizational

management of personnel.

A. Groups of three with equally divided research, writing, and presentation output.

B. Format of paper will include research addressing the following aspects:

* Introduction and historical perspectives of the topic.

* Reasons the subject matter is important to human resource managers

* Body and main topical points of the paper

* Strengths and weaknesses, or Pro’s and Con’s associated to the topic.

* Challenges and importance to management.

* Implications and key challenges for organizations.

* Creative suggestions that you may have to address challenges.

* Future organizational and management aspects of your topic

* Summary and recap.

C. Class presentation with a comprehensive outline of the key presentation points to be viewed by all class members.

Note: Both paper and outline must include a reference page of research sources and must site at least ten referenced sources.


3. Individual Project- Paper On a Specific Organization

Individual five to eight page paper on an actual organization (large or small) and it’s human resources practices, management of personnel, or resolution of a human resources challenge or dilemma.


Paper should include:

* Introduction and history of the organization.

* Main body, topical points, or dilemma description.

* Practices or resolutions used to satisfy their needs.

* Creative enhancement input you have on their practices, resolutions, or situation.

* Future implications of their practices and challenges to management.

* Summary and recap.


Note: Paper must include a reference page of research sources and must site at least six referenced sources.

Note for both group and individual papers: Papers must be:

1. One inch margins on all sides (numbered with a cover page)

2. Twelve point font

3. APA, Endnote, or other form of citation and referencing format

4. Headings used for various sections

5. Reference page (separate and the last page)o

4. Attendance and Participation

You will be graded on your ability to attend class and respond to the teacher or student generated questions, skill-building exercises, cases, and topical issues posed in class. Some activities will be individually-written responses to situations and challenges, and some activities will be group-prepared, written responses to questions posed, cases and dilemmas, or your responses to human resources current events issues. All activities will be written prepared responses which will be read and shared with the class for further analysis and idea enhancement.

Students will research for material and examples that will be relevant and beneficial to understanding and interpreting the major aspects associated to the skill-building exercises and cases.

Assignment Scores

Midterm exam -30 points

Final exam - 40 points

Group project - 50 points

Individual project - 40 points

Attendance & participation - 40 points

200 points

Grade Structure

180 - 200 - A

160 - 189 - B

150 - 159 - C

130 - 149 - D

under 130 - Fail

Session Flow

1. Notes, review, other class matters and materials.

2. Lecture - key terms, concepts, and functions.

3. Small group topical, situation, or problem analysis, written synopsis, and discussion

Or Speaker presentation and questioning.

4. Article discussion or exploring subjects of recent notoriety.

5. Summary and clarification (assignments, needs, resources, etc.).



1. Midterm exam (a, b, c, e)

2. Final exam (a, b, c, e)

3. Group Project (a, b, c, d, e)

4. Individual project (a, b, c, d, e)

5. Class cases and skill-building exercises (a, b, c, e)


Skill-building Exercises

Mission, Vision, and value statement composition (a, b, c, d, e)

Cover letter and resume composition (a, b, c, d, e, )

Writing goals and objectives for business planning (a, b, c, d, e)

Understanding and writing an organizational code of ethics (a, b, c, d, e)

Understanding and writing a performance reviews (a, b, c, d, e)

Creating diversity statements (a, b, c, d, e)

Composing a sexual harassment policy a, b, c, d, e)

Writing job descriptions and specifications (a, b, c, d ,e)

Creating legal zero tolerance statements (a, b, c, d, e)

Understanding and composing grievance procedures (a, b, c, d, e)

Outlining effective meeting agendas (a, b, c, d, e)

Writing effective interview questions and flow (a, b, c, d, e)

Composing a training and education needs assessment (a, b, c, d, e)

Writing and detailing employee satisfaction surveys (a, b, c, d, e)

Creating and structuring pay scales (a, b, c, d, e)


Cases For Analysis

Family-friendly benefits arrive in corporate America (a, b, c, d, e)

Gears, Incorporated (a, b, c, d, e)

Fair labor (a, b, c, d, e)

Chorale’s Chips and Dips, Inc. (a, b, c, d, e)

Smelly’s Shoes (a, b, c, d, e)

You’re the expert (a, b, c, d, e)

Frank’s catering (a, b, c, d, e)

Common sense isn’t always common practice (a, b, c, d, e)

Happiness is... (a, b, c, d, e)

A stunning performance review (a, b, c, d, e)

Pay for Benefits task force (a, b, c, d, e)

Almost fatal attraction (a, b, c, d, e)

Repetitive motion disorder (a, b, c, d, e)

Suggestions (a, b, c, d, e)

Employee involvement: It makes cents (a, b, c, d, e)