Tech Support Center
Technology is an important tool to reach your educational goals. At WSU-Rochester, qualified specialists are on-site to handle any technology-related questions. Our technicians are available for walk-in support at Coffman Center 122.
If you are not on the Rochester campus, please call 507.457.5240 or email email@example.com for help and technical assistance.
The Winona-based Tech Support Center also provides support for WSU-Rochester students and faculty. Full-time staff and trained student workers are available by phone and online to troubleshoot computer and tablet issues
WSU-Rochester Tech Support Center Hours
Monday-Thursday: 8am - 7pm
Friday: 8am - 4:30pm
Winter, Spring & Summer Breaks
All Technical Services areas are closed on weekends and holidays.
Frequently Asked Questions
How do I set up my WSU student email?
Your campus email address is your "first name.last name" followed by @go.winona.edu. There are several ways to access email on a personal computer or mobile device:
- Connect your WSU email to another email app for Android or iOS devices
- Use Microsoft Outlook to access your WSU email account on a PC or Mac personal laptop
- Access your email through your web browser via Office 365
If you have any questions or concerns regarding your email account, contact the Tech Support Center at 507.457.5240.
What is the eWarrior Digital Life & Learning Program?
The eWarrior Digital Life and Learning Program provides students with a fully configured and supported laptop computer, complete with the necessary course software. But it’s much more than just mobile devices.
Through the eWarrior program, you are ensured secure, reliable technology and complete support. This means you have the flexibility to complete your coursework on campus, within the comforts of your own home, or wherever your day takes you.
Generally, students at the WSU-Rochester campus can choose to participate in the eWarrior Digital Life and Learning Program. However, some programs do require students to fully participate in the program while still others require a modified version.
Talk to your academic advisor to find out if your program requires you to join the eWarrior program or not.
What is the difference between StarID and Warrior/Tech ID?
StarID is a username that is used across all colleges and universities in the Minnesota State system. It is a combination of randomly generated letters and numbers.
You will use your StarID credentials to log into your student email, connect to campus wi-fi, access OneDrive and many other online applications.
A Warrior/Tech ID is an eight-digit number that is specific to Winona State University and is listed on your Warrior ID card. It’s used less frequently now that the campus has switched to primarily using StarID.
How do I reset my password?
Use the StarID Self Service to reset your StarID and password at any time yourself.
If your password has not expired, choose the option “Sign in to Profile” and sign in with your StarId and password. Choose "Edit" to change your password.
If your password is expired or unknown, choose the option “Reset my Password” and choose the option “I know my Tech ID” and enter your Winona State Warrior ID number and select Winona State from the list.
If you need assistance, contact the Technical Support Center at 507.457.5240.
How do I connect to the campus wireless networks?
WSU’s Rochester campus has an extensive wireless network available to students, employees and guests. WSU devices will automatically connect to the network when they are turned on. Visit the WSU Wireless Network and Services page to learn more.
What is LinkedIn Learning?
LinkedIn Learning is an online learning platform licensed by Winona State University that provides access to thousands of self-paced courses led by professional instructors. Any Winona State University student or employee can sign in to LinkedIn Learning using their StarID credentials. Courses consist of a series of short videos designed to help you develop your creative, technical, and business skills.
LinkedIn learning provides continuous, self-service access to videos via multiple devices, at home or on the go, online or offline. When you finish a course, download a certificate of completion and share it through social media and your online resume, where employers can identify your skills and professional interests.
Instructors can curate collections of LinkedIn videos, share them with students, and monitor their progress.