{"id":3241,"date":"2023-08-09T15:46:44","date_gmt":"2023-08-09T20:46:44","guid":{"rendered":"https:\/\/www.winona.edu\/student-life\/?page_id=3241"},"modified":"2025-10-10T16:12:15","modified_gmt":"2025-10-10T21:12:15","slug":"faqs","status":"publish","type":"page","link":"https:\/\/www.winona.edu\/student-life\/wellness\/health-services\/faqs\/","title":{"rendered":"FAQs about Health Services"},"content":{"rendered":"\n<p class=\"is-style-text-intro\">If you have any other questions, call the Ask-A-Nurse Message Line at 507.457.2292.<\/p>\n\n\n\n    <div class=\"panel panel--white\">\n        <div class=\"panel__container\">\n            <div class=\"panel__intro\">\n                            <div class=\"h3\">How to Prepare for Healthcare in College<\/div>\n                        <\/div>\n            \n\n<p>As you prepare to head off to campus, here\u2019s some things to consider about how you will get healthcare while you&#8217;re studying at WSU.<\/p>\n\n\n\n<div class=\"wsu-block tabs\">\n\n    <div class=\"tabs-nav\">\n        <button class=\"tabs__toggle\" tabindex=\"0\" aria-expanded=\"false\" id=\"tabbed-1\">Immunizations<\/button>\n<button class=\"tabs__toggle\" tabindex=\"0\" aria-expanded=\"false\" id=\"tabbed-2\">Prescriptions<\/button>\n<button class=\"tabs__toggle\" tabindex=\"0\" aria-expanded=\"false\" id=\"tabbed-3\">Health Insurance <\/button>\n    <\/div>\n\n    <div class=\"tabs-content\">\n        <button class=\"tabs__mobile__toggle\">Immunizations<\/button>\n<div class=\"tabs__content__item\" aria-hidden=\"true\"><div><p>Before you arrive on campus, you are <strong>required to vaccinated against MMR &amp; Tetanus<\/strong>.<\/p>\n<p><a href=\"https:\/\/warriorspace.winona.edu\/ProcessDirector\/form.aspx?pid=cbc76cfa-e332-489a-a868-237dcf390893&amp;formid=e4ddddcc-cb8d-4dec-a73f-970da6148c86&amp;nohome=0&amp;completepageprompt=0&amp;completepage=&amp;completetext=\" target=\"_blank\" rel=\"noopener\">Submit your immunization record<\/a>.<\/p>\n<p>We strongly encourage everyone to be up to date on COVID-19 vaccines before coming to college. You can receive COVID-19 vaccines at Health Services.<\/p>\n<p>Certain academic programs may have further immunization requirements, so check with the academic department.<\/p>\n<p>It is best to come to college <a href=\"https:\/\/www.winona.edu\/student-life\/wellness\/health-services\/clinic-services\/immunizations\/\">fully immunized<\/a>, and you can schedule an appointment to get any vaccines you might be missing.<\/p>\n<p>If you are unsure of your immunizations, check with your health care provider.<\/p>\n<p>Bring your immunization records with you to college if you are from out of state.<\/p>\n<\/div><\/div>\n<button class=\"tabs__mobile__toggle\">Prescriptions<\/button>\n<div class=\"tabs__content__item\" aria-hidden=\"true\"><div><p>If you take prescription medication, bring a supply of medication or otherwise arrange for your prescription renewals.<\/p>\n<p>You may be able to transfer prescriptions from your home pharmacy to a <a href=\"https:\/\/www.winona.edu\/student-life\/wellness\/health-services\/local-pharmacy-services\/\">local pharmacy<\/a>.<\/p>\n<p>Be sure to keep all medications in original containers.<\/p>\n<\/div><\/div>\n<button class=\"tabs__mobile__toggle\">Health Insurance <\/button>\n<div class=\"tabs__content__item\" aria-hidden=\"true\"><div><p>Students need to have their <a href=\"https:\/\/www.winona.edu\/student-life\/wellness\/health-services\/costs-insurance-billing\/\">own medical insurance<\/a>.<\/p>\n<p>Check with your insurance provider to see if we are in-network or if we can become in-network. That way you can keep the costs of medical care low while in college.<\/p>\n<p>Call the customer service number on the back of your card to see what\u2019s possible.<\/p>\n<p>Make sure to bring your health insurance card or a photocopy of the front and back with you to college.<\/p>\n<\/div><\/div>\n    <\/div>\n\n<\/div>\n\n\n<div style=\"height:50px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<p>If you have an on-going health history:&nbsp;<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Once on campus, you can sign a release of information to share your medical records from your home healthcare provider with Health Services<\/li>\n\n\n\n<li>Schedule an introductory visit with a WSU provider early in your first term&nbsp;<\/li>\n<\/ul>\n\n\n        <\/div>\n    <\/div>\n\n\n\n\n    <div class=\"panel panel--white\">\n        <div class=\"panel__container\">\n            <div class=\"panel__intro\">\n                            <div class=\"h3\">General FAQs<\/div>\n                        <\/div>\n            \n        <\/div>\n    <\/div>\n\n\n\n<div class=\"wsu-block accordion\">\n        <div class=\"accordion__item\" data-animation=\"fade-in-up\" data-animate=\"true\">\n        <button id=\"What_do_I_do_in_case_of_an_emergency?\" class=\"accordion__toggle\" title=\"What_do_I_do_in_case_of_an_emergency?\" aria-pressed=\"false\">\n            What do I do in case of an emergency?        <\/button>\n        <div class=\"accordion__content\">\n            <p>Call 911 for life-threatening\u00a0emergencies such as:<\/p>\n<ul>\n<li>Difficulty breathing<\/li>\n<li>Major injury (open chest or head wounds, spinal or neck injuries)<\/li>\n<li>Unconscious or unresponsiveness<\/li>\n<li>Seizure\/convulsion that will not stop<\/li>\n<\/ul>\n<p>Urgent care can be obtained from:<\/p>\n<p><a href=\"https:\/\/www.gundersenhealth.org\/services\/emergency-room-urgent-care\" target=\"_blank\" rel=\"noopener\">Gundersen Winona Campus Urgent Care\u00a0<\/a><br \/>\n1122 W HWY 61<br \/>\nWinona, MN 55987<br \/>\n507.615.0600<\/p>\n<p><a href=\"https:\/\/www.winonahealth.org\/urgent-care\/\" target=\"_blank\" rel=\"noopener\">Winona Health Urgent Care (First Floor)<\/a>\u00a0<a href=\"http:\/\/www.winonahealth.org\/health-care-providers-and-services\/adult-pediatric-care\/urgent-care\/\"><br \/>\n<\/a>855 Mankato Ave<br \/>\nWinona, MN 55987<br \/>\n507.474.7830<\/p>\n        <\/div>\n    <\/div>\n    <div class=\"accordion__item\" data-animation=\"fade-in-up\" data-animate=\"true\">\n        <button id=\"What_are_some_local_area_clinics?_\" class=\"accordion__toggle\" title=\"What_are_some_local_area_clinics?_\" aria-pressed=\"false\">\n            What are some local area clinics?         <\/button>\n        <div class=\"accordion__content\">\n            <p>If Health Services is closed, you can find healthcare at these clinics around Winona.<\/p>\n<p><a href=\"https:\/\/www.gundersenhealth.org\/locations\/gundersen-winona-campus\" target=\"_blank\" rel=\"noopener\">Gundersen Winona Campus<\/a><br \/>\n1122 US-61<br \/>\nWinona, MN 55987<br \/>\n507.615.0600<\/p>\n<p><a href=\"https:\/\/www.winonahealth.org\/\" target=\"_blank\" rel=\"noopener\">Winona Health<\/a>\u00a0Main Street Clinic<br \/>\n107 West 4th Street<br \/>\nWinona, MN 55987<br \/>\n507.457.7620<\/p>\n<p><a href=\"https:\/\/www.winonahealth.org\/\" target=\"_blank\" rel=\"noopener\">Winona Health<\/a>\u00a0Clinic<br \/>\n855 Mankato Ave<br \/>\nWinona, MN 55987<br \/>\n507.454.3650<\/p>\n        <\/div>\n    <\/div>\n    <div class=\"accordion__item\" data-animation=\"fade-in-up\" data-animate=\"true\">\n        <button id=\"Is_there_parking_available_for_patients?\" class=\"accordion__toggle\" title=\"Is_there_parking_available_for_patients?\" aria-pressed=\"false\">\n            Is there parking available for patients?        <\/button>\n        <div class=\"accordion__content\">\n            <p>Parking is available for patients with limited mobility at the front of the Gold Lot #1.<\/p>\n<p>Otherwise, there is no designated parking for Health Services patients.<\/p>\n        <\/div>\n    <\/div>\n    <div class=\"accordion__item\" data-animation=\"fade-in-up\" data-animate=\"true\">\n        <button id=\"What_medical_information_should_I_have_on_hand_while_at_WSU?\" class=\"accordion__toggle\" title=\"What_medical_information_should_I_have_on_hand_while_at_WSU?\" aria-pressed=\"false\">\n            What medical information should I have on hand while at WSU?        <\/button>\n        <div class=\"accordion__content\">\n            <p>Health &amp; Wellness Services recommends all students have a medical portfolio to keep track of important medical insurance coverage information that includes:<\/p>\n<ol>\n<li>Copies of Immunization Records<\/li>\n<li>Contact Information for most current Primary Medical Provider\n<ol>\n<li>Clinic &amp; Provider Name<\/li>\n<li>Phone Number<\/li>\n<li>Fax Number<\/li>\n<li>Address<\/li>\n<\/ol>\n<\/li>\n<li>Copy of Medical Insurance Card (front and back) for <a href=\"https:\/\/www.winona.edu\/student-life\/wellness\/health-services\/costs-insurance-billing\/\">insurance billing<\/a><\/li>\n<li>Copy of Dental Insurance Card (front and back, if applicable)<\/li>\n<li>Copy of Prescription Benefits Card (front and back, if applicable) for <a href=\"https:\/\/www.winona.edu\/student-life\/wellness\/health-services\/local-pharmacy-services\/\">pharmacy services<\/a><\/li>\n<\/ol>\n        <\/div>\n    <\/div>\n    <div class=\"accordion__item\" data-animation=\"fade-in-up\" data-animate=\"true\">\n        <button id=\"Who_is_eligible_to_use_Health_Services?\" class=\"accordion__toggle\" title=\"Who_is_eligible_to_use_Health_Services?\" aria-pressed=\"false\">\n            Who is eligible to use Health Services?        <\/button>\n        <div class=\"accordion__content\">\n            <p>Currently enrolled students at Winona State can use all services provided.<\/p>\n<p>Health Services is available to any student regardless of age, gender, sexual orientation, race, religion, or ethnicity.<\/p>\n<p>Although <a href=\"https:\/\/www.winona.edu\/student-life\/wellness\/health-services\/costs-insurance-billing\/\">health insurance<\/a> is recommended, it is not required to using the on-campus clinic.<\/p>\n        <\/div>\n    <\/div>\n    <div class=\"accordion__item\" data-animation=\"fade-in-up\" data-animate=\"true\">\n        <button id=\"How_do_I_schedule_an_appointment?\" class=\"accordion__toggle\" title=\"How_do_I_schedule_an_appointment?\" aria-pressed=\"false\">\n            How do I schedule an appointment?        <\/button>\n        <div class=\"accordion__content\">\n            <p>Appointments can be scheduled by calling 507.457.5160 or in-person by visiting us in the IWC 222.<\/p>\n        <\/div>\n    <\/div>\n    <div class=\"accordion__item\" data-animation=\"fade-in-up\" data-animate=\"true\">\n        <button id=\"What_does_it_cost_to_be_seen_at_Health_Services?\" class=\"accordion__toggle\" title=\"What_does_it_cost_to_be_seen_at_Health_Services?\" aria-pressed=\"false\">\n            What does it cost to be seen at Health Services?        <\/button>\n        <div class=\"accordion__content\">\n            <p>There is no payment at the time of service.\u00a0Any\u00a0costs incurred will be billed to your\u00a0<a href=\"https:\/\/www.winona.edu\/student-life\/costs-insurance-billing\/\">health insurance<\/a>.<\/p>\n<p>You will receive a statement by mail for any remaining balance applied to your student account.<\/p>\n        <\/div>\n    <\/div>\n    <div class=\"accordion__item\" data-animation=\"fade-in-up\" data-animate=\"true\">\n        <button id=\"What_if_I_have_a_registration_hold_due_to_immunizations?\" class=\"accordion__toggle\" title=\"What_if_I_have_a_registration_hold_due_to_immunizations?\" aria-pressed=\"false\">\n            What if I have a registration hold due to immunizations?        <\/button>\n        <div class=\"accordion__content\">\n            <p>All students are required to complete a\u00a0<a href=\"https:\/\/warriorspace.winona.edu\/ProcessDirector\/form.aspx?formid=e4ddddcc-cb8d-4dec-a73f-970da6148c86&amp;pid=cbc76cfa-e332-489a-a868-237dcf390893\" target=\"_blank\" rel=\"noopener\">WSU Student Immunization Record<\/a>.<\/p>\n<p>If you have a registration hold placed due to <a href=\"https:\/\/www.winona.edu\/student-life\/wellness\/health-services\/clinic-services\/immunizations\/#requirements\">immunization requirements<\/a>, you must contact Health Services to set up an appointment to receive the necessary vaccination(s).<\/p>\n<p>After you have received the vaccination, inform the nurse or receptionist that you need a hold removed from your student account.<\/p>\n        <\/div>\n    <\/div>\n<\/div>\n\n\n\n    <div class=\"panel panel--white\">\n        <div class=\"panel__container\">\n            <div class=\"panel__intro\">\n                            <div class=\"h3\">Contact Health Services<\/div>\n                        <\/div>\n            \n\n<div class=\"wsu-block grid grid--33\">\n    <div class=\"wsu-block contact-card mb-1\">\n   <div class=\"contact-card__content\">\n       <div class=\"contact-card__title h4\">\n           Health &amp; Wellness Services\n       <\/div>\n       <div class=\"contact-card__subtitle h4\">\n           \n       <\/div>\n       <div class=\"contact-card__description\">\n           <p>IWC 222<\/p>\n<p>Appointment Line: 507.457.5160<\/p>\n<p>Ask-a-Nurse Message Line: 507.457.2292<\/p>\n<p>Fax: 507.457.2326<\/p>\n\n       <\/div>\n       <a class=\"wsu-link contact-card__link\"><\/a>\n   <\/div>\n<\/div>\n<div class=\"wsu-block contact-card mb-1\">\n   <div class=\"contact-card__content\">\n       <div class=\"contact-card__title h4\">\n           Office Hours\n       <\/div>\n       <div class=\"contact-card__subtitle h4\">\n           \n       <\/div>\n       <div class=\"contact-card__description\">\n           <p>In-person and telehealth appointments are available.<\/p>\n<p>If you are experiencing a <a href=\"https:\/\/www.winona.edu\/student-life\/wellness\/health-services\/#emergency\">medical emergency<\/a>, call 911.<\/p>\n<p><strong>Academic Hours<\/strong><\/p>\n<p>Monday-Friday | 7:30am\u20134:30pm<\/p>\n<p><strong>Summer Hours<\/strong><\/p>\n<p>Clinic is open Tuesday-Thursday | 7:30am\u20134pm<\/p>\n<p>Office is open Monday-Friday | 7:30am\u20134pm<\/p>\n<p>&nbsp;<\/p>\n<p>Our Clinic and Office are closed on holidays.<\/p>\n\n       <\/div>\n       <a class=\"wsu-link contact-card__link\" href=\"https:\/\/winona.studenthealthportal.com\/\" target=\"_blank\" title=\"\">Make an Appointment<\/a>\n   <\/div>\n<\/div>\n<div class=\"wsu-block contact-card mb-1\">\n   <div class=\"contact-card__content\">\n       <div class=\"contact-card__title h4\">\n           Social Media\n       <\/div>\n       <div class=\"contact-card__subtitle h4\">\n           \n       <\/div>\n       <div class=\"contact-card__description\">\n           <p style=\"font-weight: 400\"><a href=\"https:\/\/www.facebook.com\/WSUhealth\/\" target=\"_blank\" rel=\"noopener\">WSU Health Services Facebook<\/a><\/p>\n<p style=\"font-weight: 400\"><a href=\"https:\/\/www.instagram.com\/wsuhealth\" target=\"_blank\" rel=\"noopener\">WSU Health Services Instagram<\/a><\/p>\n<p style=\"font-weight: 400\"><a href=\"https:\/\/www.tiktok.com\/@wsuhealth\" target=\"_blank\" rel=\"noopener\">WSU Health Services TikTok<\/a><\/p>\n<p style=\"font-weight: 400\"><a href=\"https:\/\/blogs.winona.edu\/wellness\/\" target=\"_blank\" rel=\"noopener\">Wellness Blog<\/a><\/p>\n\n       <\/div>\n       <a class=\"wsu-link contact-card__link\"><\/a>\n   <\/div>\n<\/div>\n<\/div>\n\n\n        <\/div>\n    <\/div>\n\n","protected":false},"excerpt":{"rendered":"<p>Learn about how to access health care at WSU, area clinics, making appointments at Health Services and more. 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