Here are some of the frequently asked questions about the switch to StarID and how to access campus apps and services using your StarID credentials. If you do not find the answer to your question, contact Tech Support at firstname.lastname@example.org or 507.457.5240.
How Do I Reset My Password?
Instructions and links to reset your password are available at the WSU Reset Password website.
Please Note: Do NOT use the Microsoft password reset link found in Microsoft apps, like Office 365 or OneNote. Your StarID password will not be reset and you could have trouble logging in again.
How Do I Access My WSU Email on My Phone?
When your account has been converted to StarID, you will also need to use your StarID username and password to access Wi-Fi. Since your old credentials are stored, you’ll need to remove them first. Follow the directions for iOS (iPhone or iPad) and Android devices to remove your old credentials and log in with your StarID and password.
Why Did We Convert to StarID?
StarID is a username that is used across all Minnesota State institutions to access information technology systems and services. It is a system-wide sign on that allows students and employees to use the same sign on at any Minnesota State school.
The randomly generated letter and number combination also avoids the shortcomings of other identification methods, including common combinations of first and last name. Since many apps we use at Winona State are Minnesota State apps, it will allow students and faculty to use the same login for both.
Did My Email Address Change?
No. Your StarID replaced your username; however, email@example.com is not your email. Rather it is your username and the domain needed for some logins. Your email address is still your first initial and last name, like this example: firstname.lastname@example.org.
Why Isn’t Email Working on My Tablet?
How Do I Log In From On Campus?
Students and employees will need to use their StarID to login after August 8th if they have not already been doing so. Here are instructions for you to follow.
How Do I Log In From Off Campus?
Students and employees who weren’t on campus for the StarID conversion on August 8 should still be able to log in to their laptops and retrieve email if they synced their WSU and StarID passwords prior to the conversion.
- Webmail: Use the WSU Sky Services page to get to the correct login screen and log in with your StarID and password.
- Laptops: Your login to your computer won’t change until you come back to campus.
When Should I Use My StarID?
Use your StarID and password to access:
- WSU Email
- WSU wireless
- MyWSU campus portal
- OneDrive for Business
- class storage
Your StarID credentials will also allow you to log into student e-services and the class management system including:
- financial aid
- bill payment
Can I Access Class Storage?
Accessing class storage on campus remains the same. If asked for credentials you will enter your StarID and password.
How Do I Access OneDrive for Business?
We recommend accessing OneDrive for Business only through your web browser.
Why Isn't My Mobile Device Connecting to the WSU Wi-Fi?
What Do I Do if Wi-Fi Isn't Working on My Mac?
Once you have been converted to StarID, Mac's will require you to "forget" the warrior Wi-Fi before you can reconnect to warrior Wi-Fi. To do this, follow these instructions on forgetting and then reconnecting to warrior Wi-Fi.