Services and Support

As an online student at WSU, you have access to the same great people and excellent student services that residential students enjoy.

Online students simply need to know who to contact and to be sure to allow enough time for any coordination that must take place because you are not on campus.

Don't wait until the last minute. If you need special testing accommodations due to a disability, for example, you may want to make arrangements with Access Services well in advance of your first online test.

Online Student Resources

Need help with D2L or have a question for a librarian? These resources will provide you with access to tutorials as well as staff to assist with questions. 

User Services (Technical Support Center ) employs trained, full time staff to troubleshoot computer problems. Students can call 507.457.5240 option 1 or email for computer assistance. 


The WSU Technology Knowledge Base Wiki is an extensive resource with information about campus technology (software, VPN, network storage). With both step-by-step instructions and video tutorials, this tool will be useful to you before and during your online course. Locate the topic you are looking for on the wiki homepage or the wiki search feature.

The Digital Learning Center (DLC) STARS team assists students with technology questions.

If you have a question about a D2L or application specific questions email A STAR will follow-up with you and schedule a virtual meeting if required. 

The WSU Krueger Librarians are available to provide assistance during reference desk hours. Ask a Librarian about accessing databases, eReserve, and barcodes. 

Helping students succeed. If you need testing or other accommodations make arrangements well in advance by contacting Access Services at, 507.457.5878 (phone), 507.457.2957 (fax), or Minnesota Relay Service dial 711.

Tutoring Services helps students meet their academic goals via online resources and/or face-to-face tutoring options.

To connect with Tutoring Services call 507.457.5680, email, or visit the Library 220.

If you have questions about D2L, visit the D2L HelpDesk. The custom help desk provides FAQs, a student guide to D2L tools, as well as a live chat and ask a question feature. 

Access over 2,000 online courses for software, design and business skills training. Software titles include Adobe Create Suite, Microsoft Office and much more. You can also create playlists of courses that you can share with your students.

To learn more about lyndaCampus view the Technology Knowledgebase.