WSU Alert

WSU Alert (formerly known as “Star Alert”) is an emergency notification system (ENS) that provides immediate communication during emergencies that threaten health or safety and/or severely impact standard campus operations.

The WSU Alert system features both direct and broadcast communications that are deployed depending on the circumstances or severity of the emergency.

WSU Alerts can be delivered via:

  • Text message
  • Voice call
  • University email

For WSU students, the contact information in your Student Account will be used to deliver WSU Alerts.

For WSU employees, the contact information in your Employee Profile will be used to deliver WSU Alerts.

To determine if you are subscribed to receive WSU Alerts, see “How do I sign up?” in the WSU Alert FAQs.


Get Pop-Up Alerts Across Your Devices

New this year, our emergency notification system will include pop-up WSU Alerts that will appear on:

  • University-owned laptop and desktop computers
  • Campus digital signage displays
  • Personal mobile devices when you download the Alertus + app

For more information, see “How do I sign up?” in the WSU Alert FAQs.

When the WSU Alert system is activated, emergency information also will appear in a WSU Alert Banner on the WSU homepage (winona.edu) and be posted on the official WSU Facebook page (facebook.com/WinonaStateU).

In addition, you can follow @AlertWinona on Twitter to receive WSU Alert notifications.


WSU Alert System FAQs

To sign up for WSU Alerts or determine if you are already subscribed:

1. Log into your eServices Dashboard

2. In the lefthand navigation menu, select “Account Management” then “Address Info”

3. Select “Turn Text Messaging On or Off” and review info under #3 “Cell Phone Info”

  • Field is Blank: If the “Cell Phone Number” field is blank, you may add your number, then click “Save Cell Info,” and follow the prompts
  • Number is Outdated or Incorrect: If the number listed is outdated or incorrect, you may update the number, then click “Save Cell Info,” and follow the prompts
  • No Longer Wish to Receive: If you no longer wish to receive WSU Alerts at the number listed, scroll down to “How do I opt out?” below.

As a Winona State student, you also are signed up automatically to receive WSU Alerts directly via university email and on your university-owned laptop computer.

To receive a pop-up WSU Alert banner on your personal mobile device, download the Alertus + app, available free in the App Store and in the Google Play Store. Then follow these steps:

  1. Enter Organization Code “winona”
  2. Enter a valid email address
  3. Allow notifications
  4. Check your email for a notification from Alertus Mobile and click on the link to verify your account

To receive WSU Alert Notifications via Twitter, follow @AlertWinona.

To sign up for WSU Alerts or determine if you are already subscribed:

  1. Log into Employee eServices
  2. Select My Profile > Contact Information. The phone number listed under “Mobile Phone” will receive WSU Alerts via voice and text.
  3. If you add or update your “Mobile Phone” listing, remember to click “Save” before exiting. You will receive a text message confirming your subscription within 24 hours.

As a Winona State employee, you also are signed up automatically to receive WSU Alerts directly via university email and on your university-owned laptop computer.

To receive a pop-up WSU Alert banner on your personal mobile device, download the Alertus + app, available free in the App Store and in the Google Play Store. Then follow these steps:

  1. Enter Organization Code “winona”
  2. Enter a valid email address
  3. Allow notifications
  4. Check your email for a notification from Alertus Mobile and click on the link to verify your account

To receive WSU Alert Notifications via Twitter, follow @AlertWinona.

To receive WSU Alerts via text message, text START WINONA to 23177.

As a Winona State student, you also are signed up automatically to receive WSU Alerts directly via university email and on your university-owned laptop computer.

To receive a pop-up WSU Alert banner on your personal mobile device, download the Alertus + app, available free in the App Store and in the Google Play Store. Then follow these steps:

  1. Enter Organization Code “winona”
  2. Enter a valid email address
  3. Allow notifications
  4. Check your email for a notification from Alertus Mobile and click on the link to verify your account

To receive WSU Alert Notifications via Twitter, follow @AlertWinona.

You do not need to sign up for different WSU Alerts for different campuses.

WSU Alert is a comprehensive emergency notification system intended to serve the entire Winona State community, regardless of geographic location.

However, if you attend classes or work on the Rochester Community and Technical College campus (RCTC), you are encouraged to sign up to receive Emergency Alerts via the RCTC Alert System as well.

To opt out of receiving WSU Alerts via text message, text STOP WINONA to 23177.

To restart, text START WINONA to 23177.

To opt out of receiving WSU Alerts via voice call, submit a request to WSU Tech Support by emailing techsupport@winona.edu or calling 507.457.5240.

You are not able to opt out of receiving WSU Alerts via your university email. You are not able to opt out of receiving full-screen pop-up WSU Alerts on university-owned laptop and desktop computers.

If you are receiving WSU Alerts and never signed up to receive them or no longer wish to receive them, please follow the instructions below.

Submit a request to WSU Tech Support via email at techsupport@winona.edu or phone at 1.800.342.5978 (ext. 5240).

In your request, please include your name and the phone number that received the WSU Alert.

The WSU Alert emergency notification system is typically activated only during emergency situations.

Notifications are brief and clearly identified as WSU Alerts. They will include information on the situation at-hand, what action to take, and where to find additional information.

Severe winter weather cancellations and closures are communicated through the WSU Alert system via text, voice and email.

Emergencies representing an immediate threat to health or safety (i.e. tornado, active shooter, gas leak, flash flooding) also will be communicated via full-screen pop-up alerts on university-owned desktop and laptop computers.

These messages will also be shown on campus digital signage displays and through the Alertus + app, for those who have downloaded to their personal mobile device.

When the WSU Alert system is activated, emergency information will also appear in a WSU Alert Banner on WSU homepage (winona.edu) and be posted on official WSU Facebook page (facebook.com/WinonaStateU).

You can also follow @AlertWinona to receive WSU Alert Notifications via Twitter.