Health & Wellness FAQs
You can find more FAQs specifically about COVID-19 on our Health Alert webpage.
What do I do in case of an emergency?
For life-threatening emergencies, call 911
Examples of life-threatening emergencies include:
• Difficulty breathing
• Major injury (open chest/head wounds, spinal/neck injuries)
• Unconscious or unresponsiveness
• Seizure/convulsion that will not cease
For common illnesses/injuries, call to make an appointment with H&WS; 507-457-5160.
Urgent care can be obtained from other Area Clinics when H&WS is closed or unable to treat.
Is there parking available for patients?
What medical information does Health & Wellness Services recommend all students to have while at WSU?
Health & Wellness Services recommends all students to have a medical portfolio where important medical insurance coverage information is stored for easy access when seeking care.
Recommended Medical Portfolio Contents:
- Copies of Immunization Records
- Contact Information for most current Primary Medical Provider
- Clinic & Provider Name
- Phone Number
- Fax Number
- Copy of Medical Insurance Card (front and back)
- Learn more about insurance coverage at Health & Wellness Services.
- Copy of Dental Insurance Card (front and back, if applicable)
- Copy of Prescription Benefits Card (front and back, if applicable)
- Learn more about pharmacy services available in Winona.
Who is eligible to use Health & Wellness Services?
Currently enrolled students at WSU and Minnesota State College- Southeast Technical can use all services provided. Although health insurance is recommended, it is not a prerequisite to using the on-campus clinic. Health & Wellness Services is available to any student regardless of age, gender, sexual orientation, race, religion, or ethnicity.
How do I schedule an appointment?
Appointments can be scheduled by calling 507.457.5160 or in-person by visiting us in the Integrated Wellness Complex 222.
What does it cost to be seen at Health & Wellness Services?
There is no payment at the time of service. Any costs incurred will be billed to your health insurance. You will receive a statement by mail for any remaining balance applied to your student account.
Where is Health & Wellness Services located?
What if I just have a question for a nurse?
Call the Ask-A-Nurse Message Line at 507.457.2292. Your calls will be returned within a two-hour time frame during normal hours of operation. Calls after hours will be returned on the next business day.
Don't forget to add Ask-A-Nurse to your contacts!
What if I have a registration hold due to immunizations?
All students are required to complete a WSU Student Immunization Record. Those students born on or before Dec. 31, 1956 are required to complete the form, but are not required to supply immunization dates.
All others (except those with a physician signed medical or notarized conscientious exemption) are required to have the immunization records with dates of administration.
If you have a registration hold placed due to immunization, you must contact H&WS to set up an appointment to receive the necessary vaccination(s).
After you have received the vaccination, inform the nurse or receptionist that you need a hold removed from your student account. Effective immediately, H&WS is able to remove the hold for you.